Knowledge BaseTroubleshootingZSphere cloning cannot find backup storage or commit a volume snapshot as an image

ZSphere cloning cannot find backup storage or commit a volume snapshot as an image

TroubleshootingZVF · ZSphereVersions4.xArticle IDKB-200039Updated2026-09-16

Issue/Introduction

This article helps troubleshoot cases where ZSphere cloning cannot find backup storage or commit a volume snapshot as an image.

Symptoms

  • Creating a cloning task fails with an error indicating that backup storage cannot be found or that a volume snapshot cannot be committed as an image.
  • The error includes a PS UUID, volume snapshot UUID, or information about the target image.

Environment

  • Product: ZVF
  • Version: 4.x
  • Component: ZSphere
  • Affected object: virtual machine cloning
  • Scenario: For migration and cloning issues, confirm the current version, deployment type, storage type, and operation timeline.

Possible causes

Sign in to view the rest of this article, plus more troubleshooting and solution know-how.

ZSphere cloning cannot find backup storage or commit a volume snapshot as an image | KB-200039 | ZStack Resource Center