Knowledge BaseTroubleshootingZSphere installation cannot detect disks or the RAID controller driver is unsupported

ZSphere installation cannot detect disks or the RAID controller driver is unsupported

TroubleshootingZVF · ZSphereVersions4.10.10Article IDKB-200046Updated2026-09-16

Issue/Introduction

This article helps troubleshoot ZSphere installation failures caused by disks not being detected or an unsupported RAID controller driver.

Symptoms

  • Disks cannot be detected during ZSphere installation.
  • Installation on an H3C server reports Failed to start udev wait for complete.
  • A failed RAID controller must initialize its virtual disk before startup can continue.

Environment

  • Product: ZVF
  • Version: 4.10.10
  • Component: ZSphere
  • Affected object: installation and deployment
  • Scenario: For host and hardware issues, confirm the current version, deployment type, storage type, and operation timeline.

Possible causes

Sign in to view the rest of this article, plus more troubleshooting and solution know-how.

ZSphere installation cannot detect disks or the RAID controller driver is unsupported | KB-200046 | ZStack Resource Center