Knowledge Base›Troubleshooting›ZSphere management service fails to start and database user login fails after change_ip
ZSphere management service fails to start and database user login fails after change_ip
Issue/Introduction
This article helps troubleshoot management service startup and database user login failures after ZSphere change_ip.
Symptoms
- The management service cannot start after
change_ipchanges the management node IP address. - The error indicates that the
zstackuser cannot log in to the database, and login still fails after the password is updated manually.
Environment
- Product: ZVF
- Version: 4.10.26
- Component: ZSphere
- Affected object: management node
- Scenario: For management plane and upgrade issues, confirm the current version, deployment type, storage type, and operation timeline.
Possible causes
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