ZSphere database startup failure when NTP is not configured on a single management node

Issue

Use this article to troubleshoot database startup failures caused by missing NTP configuration on a ZSphere single management node.

Symptoms

• The management interface cannot be accessed, and zstack-ctl status shows that MN is stopped.
• Restarting the service reports Can't connect to MySQL server.
• The system time is abnormal or NTP is not configured.

Environment

• Product: ZVF
• Version: 4.10.17.8
• Component: ZSphere
• Affected object: management node
• Scenario: Management plane and upgrade issues. Confirm the current version, deployment topology, storage type, and operation timeline.

Possible causes