Knowledge BaseTroubleshootingMultiple ZSphere Windows VMs recover after manual startup following black screens or freezes

Multiple ZSphere Windows VMs recover after manual startup following black screens or freezes

TroubleshootingZVF · ZSphereVersions4.xArticle IDKB-200061Updated2026-09-16

Issue

Use this article to troubleshoot multiple ZSphere Windows VMs that recover after manual startup following black screens or freezes.

Symptoms

  • Multiple Windows VMs display black screens and recover after manual startup.
  • Management-node services, storage status, and the libvirtd service appear normal.

Environment

  • Product: ZVF
  • Version: 4.x
  • Component: ZSphere
  • Affected object: VM stability
  • Scenario: VM runtime issues. Confirm the current version, deployment topology, storage type, and operation timeline.

Possible causes

  • Insufficient guest OS resources, blue screens or black screens, drivers, or patches.

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Multiple ZSphere Windows VMs recover after manual startup following black screens or freezes | KB-200061 | ZStack Resource Center