Knowledge BaseTroubleshootingStorage page exception after importing an HCI license following ZSphere takeover of ZStone

Storage page exception after importing an HCI license following ZSphere takeover of ZStone

TroubleshootingZVF · ZSphereVersions4.10.26Article IDKB-200066Updated2026-09-16

Issue

Use this article to troubleshoot storage-page exceptions caused by importing an HCI license after ZSphere takes over ZStone.

Symptoms

  • After importing a formal HCI license, ZSphere storage service resources cannot be opened or operated.
  • The page reports a license exception and requires handling on the storage page.

Environment

  • Product: ZVF
  • Version: 4.10.26
  • Component: ZSphere
  • Affected object: license/storage page
  • Scenario: Permission and authorization issues. Confirm the current version, deployment topology, storage type, and operation timeline.

Possible causes

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Storage page exception after importing an HCI license following ZSphere takeover of ZStone | KB-200066 | ZStack Resource Center