Knowledge BaseTroubleshootingManagement node UI service fails because of incorrect /var/log permissions

Management node UI service fails because of incorrect /var/log permissions

TroubleshootingZCF · CloudVersions4.8.xArticle IDKB-200146Updated2026-09-21

Problem symptom

The UI service on one management node cannot be started.

How to confirm

  • The Redis-backed UI service cannot come up on the affected node, breaking login and management.

Applicable environment

  • Product: ZCF
  • Version: 4.8.x.
  • Component: ZStack Cloud
  • Deployment form: multi-management-node (zsha2).

Possible causes

  • /var/log has been moved, deleted, or lost its execute (search) permission, which causes the Redis unit to fail to open its log files.

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Management node UI service fails because of incorrect /var/log permissions | KB-200146 | ZStack Resource Center