Knowledge BaseTroubleshootingAdding a gateway node fails

Adding a gateway node fails

TroubleshootingZCF · CloudVersions3.x-5.5.30Article IDKB-100394Updated2026-08-19

Issue/Introduction

This article describes how to troubleshoot failure to add a gateway node. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.

Environment

  • Product: ZCF
  • Component: Cloud
  • Version: 3.x-5.5.30

Possible causes

No LUN device is mapped to the gateway node, so the elastic BareMetal cluster selected when adding the gateway node cannot attach IPSAN primary storage.

Resolution

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    Adding a gateway node fails | KB-100394 | ZStack Resource Center