ZStack Cloud platform access remains loading

Issue

Use this article to troubleshoot a UI that remains loading or an access exception on the VIP node.

Environment

• Product: ZCF
• Component: Cloud
• Affected object: UI/VIP
• Versions: 4.x, 5.x
• Scenario: UI remains loading or VIP node access exception

Symptoms

• The UI displays a blank page, remains loading, cannot open part of a page, or returns an API exception.