Knowledge BaseTroubleshootingTruncated SMS alarm content with ellipses in ZStack Cloud

Truncated SMS alarm content with ellipses in ZStack Cloud

TroubleshootingZCF · CloudVersions4.x / 5.xArticle IDKB-200073Updated2026-09-16

Issue

Use this article to troubleshoot SMS notification content truncation and template display issues.

Environment

  • Product: ZCF
  • Versions: 4.x, 5.x
  • Component: Cloud
  • Affected objects: SMS notification endpoints, alarm templates, management-node logs, and SMS provider channels
  • Scenario: Customers receive platform alarms by SMS and rely on SMS content to locate resources.

Symptoms

  • SMS alarms are sent successfully.

Sign in to view the rest of this article, plus more troubleshooting and solution know-how.

Truncated SMS alarm content with ellipses in ZStack Cloud | KB-200073 | ZStack Resource Center