Knowledge BaseTroubleshootingZStack Cloud UI displays a blank page and the UI service is abnormal

ZStack Cloud UI displays a blank page and the UI service is abnormal

TroubleshootingZCF · CloudVersions4.x / 5.xArticle IDKB-200072Updated2026-09-16

Issue

Use this article to troubleshoot a UI blank page or reverse-proxy port conflict.

Environment

  • Product: ZCF
  • Component: Cloud
  • Affected object: UI/nginx
  • Versions: 4.x, 5.x
  • Scenario: UI blank page or reverse-proxy port conflict

Symptoms

  • The UI displays a blank page, remains loading, cannot open part of a page, or returns an API exception.

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ZStack Cloud UI displays a blank page and the UI service is abnormal | KB-200072 | ZStack Resource Center