Knowledge BaseTroubleshootingZStack Cloud UI task progress is stuck and the VM list cannot load

ZStack Cloud UI task progress is stuck and the VM list cannot load

TroubleshootingZCF · CloudVersions4.x / 5.xArticle IDKB-200070Updated2026-09-16

Issue

Use this article to troubleshoot stuck UI tasks and list-loading exceptions.

Environment

  • Product: ZCF
  • Component: Cloud
  • Affected object: UI/Task Center
  • Versions: 4.x, 5.x
  • Scenario: Stuck UI tasks or list-loading exceptions

Symptoms

  • The UI displays a blank page, remains loading, cannot open part of a page, or returns an API exception.

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ZStack Cloud UI task progress is stuck and the VM list cannot load | KB-200070 | ZStack Resource Center