Cloud platform cannot identify a USB device
Issue/Introduction
This article describes how to troubleshoot a USB device that the cloud platform cannot identify. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.
Environment
- Product: ZCF
- Component: Cloud
- Version: 3.x-5.5.30
Possible causes
The iSerial field of the USB device is too long, preventing the cloud platform from identifying the device.
Resolution
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