Knowledge BaseTroubleshootingAdding an image by URL fails

Adding an image by URL fails

TroubleshootingZCF · CloudVersions3.x-5.5.30Article IDKB-100266Updated2026-08-19

Issue/Introduction

This article describes how to troubleshoot failures when adding an image by URL. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.

Environment

  • Product: ZCF
  • Component: Cloud
  • Version: 3.x-5.5.30

Symptoms

After an image download link is copied from the public network, adding the image to the cloud platform by URL fails.

Possible causes

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Adding an image by URL fails | KB-100266 | ZStack Resource Center