Knowledge BaseTroubleshootingWindows VM instance cannot identify a newly added volume

Windows VM instance cannot identify a newly added volume

TroubleshootingZCF · CloudVersions3.x-5.5.30Article IDKB-100213Updated2026-08-19

Issue/Introduction

This article describes how to troubleshoot a Windows VM instance that cannot identify a newly added volume. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.

Environment

  • Product: ZCF
  • Component: Cloud
  • Version: 3.x-5.5.30

Possible causes

GuestTools is not installed on the VM instance, so the corresponding driver is missing.

Resolution

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Windows VM instance cannot identify a newly added volume | KB-100213 | ZStack Resource Center