3. FAQ

Question Answer
How do I obtain ZCenter Management Platform? Deploy ZStack ZSphere first, then upload the ZCenter installation package in ZSphere “Platform Services → Service List” to complete Unified Deployment (see 1.1)
Which account do I use for the first login? Default username admin, initial password password; change it immediately after logging in
Do I need to install/upload a license? No. After Unified Deployment from ZSphere, the platform comes with a permanent ZCenter Standard Edition license and works out of the box
Why do I still need to log in when going from ZCenter to ZSphere? Passwordless redirect requires a user with the same username and the same authentication source on both sides; otherwise you need to log in to ZSphere manually
Is passwordless redirect bidirectional? No. This version supports only the one-way ZCenter → ZSphere direction
Adding a ZSphere management node fails to connect Check whether the access IP, username, password, and other fields are correct and whether the network is reachable
Resources of an environment are missing from the Inventory Confirm that the environment has been added as a management node and its data synchronization is complete
Why does adding an environment to the license pool fail? ① The environment is not ZSphere or is in an abnormal state; ② the main license type does not match the license pool, or the available quota is less than the environment’s used quota
How long do I have to wait before removing a disconnected environment? No wait is needed; it can be removed directly at any time (a confirmation dialog appears, and the quota is reclaimed)
When is the quota reclaimed after removing an environment? Immediately; the “available” value in the overview increases accordingly
Who receives the alarms? On the management platform, alarms are delivered to all administrators by default; when adding a subscription, only the monitored objects need to be specified
User Guide | ZStack ZCenter · ZVF | ZStack Resource Center