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Issue/Introduction

This article describes how to troubleshoot database installation failure while installing the management node service. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.

Environment

  • Product: ZCF
  • Component: Cloud
  • Version: 3.x-5.5.30

Symptoms

Database installation reports an error and fails while the management node service is being installed.

Possible causes

An ISO image is mounted through IPMI, but the configuration has not been fully adjusted, causing database installation to fail.

Resolution

  1. Sign in to the management node console, run vim /root/.bashrc, and add the following content to .bashrc:
Note:

Before modifying .bashrc, back up the original file and confirm that the configuration applies to the current environment.

  YUM0=h84r
  1. Install the management node service again. Database installation then succeeds.
Database installation fails while installing the management node service | 故障排查 · KB | ZStack Resource Center