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Issue/Introduction

This article describes how to troubleshoot a UI that cannot be opened after a single management node starts. It applies to the initial diagnosis and resolution of similar issues in ZStack Cloud.

Environment

  • Product: ZCF
  • Component: Cloud
  • Version: 3.x-5.5.30

Symptoms

The UI cannot be opened and displays permission denied.

Possible causes

The permissions on the management node configuration file are abnormal.

Resolution

  • Sign in to the management node and run the following command to change the owner and group of zstack.properties to zstack.
  [root@localhost ~]#  chown  zstack:zstack  /usr/local/zstack/apache-tomcat/webapps/zstack/WEB-INF/classes/zstack.properties
UI cannot be opened after a single management node starts | 故障排查 · KB | ZStack Resource Center